Real ticket logging with bold features.

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Helper.gg Dashboard Panel

Our Features

  • -ticket

    Create a channel between your staff and your client.

  • -rename

    Change the channel name of your ticket for easy organisation.

  • -remove

    Remove a user from the ticket.

  • -add

    Add a user to the ticket.

  • -help

    View all of our features that help provide optimal support.

  • -close

    Close the ticket with closed confirm (Optional) or chat reactions (Optional).

  • -sclose

    Shadow Closes the ticket, and sends an embed allowing closure or transcript. Removes all users from ticket but staff members.

  • -transcript

    Get a website link that is publically accessible to provide a transcript to the user.

  • -status

    Change the category your ticket sits in, for even further organisation.

  • -close m/h/d

    PREMIUM ONLY

    Close the ticket based on a time parameter—hour, day, year formatting.

  • -translate

    PREMIUM ONLY

    Support your clients 1-1, with our unique translation features. Speak to your client in their native language!

  • -reason

    PREMIUM ONLY

    Change the reason for the ticket after user creation.

Intuitive Commands

Helper.gg has numerous free and premium commands that enable and make support easy and fun.

FREE FEATURES

  • Change the bot prefix

  • Change the command variables

  • Change some messages

  • TicketTags (multiple departments)

  • Change support roles

  • Complete permission customization

  • Limit ticket creation channel

  • Choose @role pinged on ticket creation

  • Unlimited Staff Sub-Accounts

  • Staff sub-account permissions

  • Full featured web-panel

  • Respond to Tickets through panel

  • Complete ticket logging

  • Instant setup and auto redeem

  • Chat reactions

  • Auto delete completely customizable

  • Enable/Disable closed confirm

  • Ability to change what message is sent per Ticket Tag

  • Change Support Roles (ticket-support, ticket-manage)

PREMIUM ONLY

  • Removes embed branding

  • -translate command (Ticket translation)

  • .html transcript sent via email (set on panel)

  • -close m/h/d (Timed close)

  • Change ALL messages

  • Change ALL variables

  • Additional text on ticket creation

  • Change embed colour

  • Disable author self-closing ticket

  • Change playing status (Supreme only)

  • Ticket creation limit changeable

  • Discord Premium Role

  • Change auto-delete time frame

  • Timed Closed Message Prevent

  • Change Ticket name convention

  • Change Default Ticket Reason Message

  • Image in Ticket Tags (ticket reaction create embed)

Complete customization

Customize absolutely everything, every message and every command down to the fine details. Pick what your clients see!

Helper.gg is customizable.

A web panel built for you.

Our fully functional web panel is designed for you to easily manage and supply the ultimate ticket bot all from one central place.

  • Staff Accounts
  • Respond directly from panel
  • Modify variables
  • Sleek and fast

Get Started with Helper.gg today

Customize, log and view tickets all in one place.

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