Terms of Service
These Terms of Service covers all services related to Parent.gg, including but not limited to Helper.gg and Moderation.gg throughout this they be addressed as "Service", "The Service", "Provider", "our", "us", "helper.gg", "moderation.gg", "parent,gg", "services" and "we".
You will ensure you read theses Terms of Service ("TOS", "Terms of Service", "Terms") before using our services (including but not limited to website, bots, servers) services (the "Service") operated by us.
By visiting or by use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these TOS. If you disagree with any part of the terms then you may not access the Service, and must leave instantly.
We use Discord OAuth2 and Guilded.gg OAuth to allow login, therefore you must comply with our Terms, Discord TOS (https://discordapp.com/terms), and Guilded.gg TOS (https://support.guilded.gg/hc/en-us/articles/360039728313-Terms-of-Use) when entering and using the Service provided by us.
At all times we deserve the rights to remove your account from our Service, to terminate or delete any information we hold regarding your account.
When accessing the service we may store your email address associated to your Discord/Guilded account and your IP Address, this information is kept safe and secure in our database. If you have any concerns on how we store this information please contact our support team.
Any data sent or provided by our service is your responsibility to uphold security. You agree no responsibility on the service should something happen to the any content provided.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by us
The Service has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the service shall not be held responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
These Terms shall be governed and construed in accordance with the laws of United Kingdom, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered as a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
All downloads or files that are downloaded from the site are obtained directly from our secure Database, or Discord/Guilded and their sources and are stored, unmodified by our system.
You agree that we are not held reasonable, if any damage occurs from the files you obtain from our site occur at any given moment. You may be able to download data, or tickets, this information is pulled directly from Discord therefore we have no control as to what is displayed, whether this is personal data, or passwords entered into the services channels. At no given time shall the service be held responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with anything downloaded or displayed on our Services. It is your responsibility to ensure data put in Tickets or provided by your Discord/Guilded Guild are safe and do not contain personal information.
We accept payments via PayPal, and Stripe. PayPal is for use in Account Balance, as a single-payment and and Stripe is used to store your card credentials off-site, and to use alongside our subscription options, both of which are subscriptions. If payment fails for either then the 5 day Premium grace period will activate automatically.
Our main product "Premium" is "Item" or "product"
We offer one way to obtain premium access to our services;
1. A monthly subscription which falls on day of purchase every month, an example of 03/05/2020, your next bill date would be 03/06/2020. This will provide the guild with premium for that calender month from subscription renewal/creation date, and will automatically renew as long as subscription is kept active between both our service and the client/customer. This is a recurring payment of 4.00 USD (United States Dollar) for your first bot, and an additonal 2$ per additonal bot per guild.
Our addon product "supreme" is "Item" or "product"
We offer one way to obtain supreme access to our services;
2. The supreme addon requires you purchase Premium on the guild before being able to use the Supreme functionality on your guild. Supreme is a monthly subscription which falls on day of purchase every month, an example of 03/05/2020, your next bill date would be 03/06/2020. This will provide the subscribed guild with supreme for that calender month, and will automatically renew as long as subscription is kept active between both our service and the client/customer. This is a recurring payment of 2 USD (United States Dollar) and applies as a one recurring cost for all bots per guild.
1. and 2. is subject to the following;
? We hold the rights to remove, terminate or add our products without any warning.
? We are able to do as we please with the products on your account and guilds.
? By purchasing you agree to the TOS, and agree not to chargeback under any circustances. Any chargeback attempts will result in an instant ban/removal from our services.
We hold the rights to suspend or terminate services or products provided by us at any given moment without warning.
You agree that we are not held accountable for any information lost if your account is terminated or suspended, or data is deleted from our services.
Abusing or unlawfully using our services for anything 18+ or that is socially damaging will result in an instant termination.
Our site does not directly store cookies or use them, any cookies used on this site are from third party websites or services that are not owned by our service.
For your security and ours, all information on this site is stored in a secured database.
We hold the rights to send emails related to our services regularly under any given circumstance.
We use third party softwares (Google analytics) to analyze our statistics and data for connections too and from our site.
We store your IP Address automatically on use of the site, and is used with MaxMind to help reduce fraudulent activity. This is used to ensure we are not providing services to known scammers, or people often use to Chargebacking a payment sent to us, or others.
Discord/Guilded guilds, referred to "guild" or "guilds".
We hold the rights to delete or remove a guild from our network at any given moment.
If no activity is provided on a guild, it may be automatically removed from our Service after 6 months.
As per Discord and Guilded requirements we automatically delete message data after 30 days, and will no-longer be viewable after 30 days of message received.
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under 13.
Clients/customers will be given 5 day's notice on premium expiring via EMAIL, the email address is the email assocated to the client/customers Discord/Guilded account. If payment fails, and the subscription is cancelled then the data is not deleted. On re-activation of such services this will automatically restore excluding the encrypted Supreme bot token.
If you have any questions about these Terms, please contact us.Last updated: 04/04/2021